The process for ordering and collecting your certificate has four stages:
- Order the certificate. At checkout, enter the registered domain of your email address (the part after the @) in the Primary Domain field. For example, for Anya.Alice@example.com you would enter example.com
- Request the certificate. You must provide your personal details for the certificate, along with a CSR.
- Download the certificate.
- Install the certificate.
Note: Due to the validation requirements, there may be a delay between when you place your order and when you receive your certificate.
Once the order is submitted, it is validated by Sectigo. While it is being validated, the order status is Pending.
An order confirmation email will be sent to your registered email address, where you can use the Validation Manager button to check the status of your order.
Once the order has been approved, its status will change to Active. You can proceed to create the certificate request.